Design Thinking Foundation Workshop
Design Thinking Foundation Workshop
1.1 Introduction to Design Thinking
1.1 Video: What is Design Thinking?
FREE PREVIEW1.2 Human Centered Design Philosophy
1.2 Resource - Human Centered Design Diagram
1.2 Video - Empathy
FREE PREVIEW1.3 Reframing Problem
1.3 Activity - Reframing Problem
1.3 Activity Resource
1.4 History of Good Design & Critical Design Theory
1.5 The Design Thinking Process
1.5 Activity - Venn Diagram Teach Back
1.5 The Design Thinking Process
1.5 Activity - DT Process - Fill in the blanks
1.6 POV & Design Principles
1.7 Intro to Design Method
1.7 Activity - Case Study - Bank of America
1.7 Resource - Case Study - Bank of America
1.8 Design Thinker Role in Business
1.9 Design Method Examples - Observation
1.9 Design Method Examples - Questioning
1.9 Video - Five Whys Jefferson Memorial Example
FREE PREVIEW1.9 Design Method Examples - Questioning 2
1.9 Activity - Empathy Interview
1.9 Design Method Example - Experiment
1.9 Design Method Examples - Study
1.9 Activity 2 - Design Method Teach Back
1.9 Activity 2 - Resource
1.10 Summary On Design Methods
1.10 Resource for Design Methods
1.11 Prototyping in Design Thinking
1.11 Video - Sunglass iPad App Case Study
FREE PREVIEW1.11 Activity - How to make toast?
2.1 Customer Centricity & Design Thinking 1
2.1 Activity - Discussion
2.1 Video - What is Customer Centricity?
FREE PREVIEW2.1 Customer Centricity & Design Thinking 2
2.1 Activity - Persona
2.1 Activity - Resource - Persona
2.1 Customer Centricity & Design Thinking 3
2.1 Activity - Empathy Map
2.1 Activity - Resource - Empathy Map
2.1 Customer Centricity & Design Thinking 4
2.1 Activity - Bank Customer Journey Case Studies
2.1 Activity - Resource - Readings and Canvas
2.1 Customer Centricity & Design Thinking
2.1 Activity - Feedback about Design Thinking
2.1 Activity - Design an Ideal Digital Wallet
2.1 Activity - Word Cloud
Useful Resources
What's Next?
Feedback Form
Closing